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STREAMIO
Support

Support center

We answer within 24h. In English, French or Arabic.

Email
support@streamio.media
Average response time: under 12 hours.

Frequently asked questions

No. STREAMIO is a media player. You provide your own M3U playlist or Xtream Codes credentials. We don't provide any video content.
STREAMIO embeds the native mpv engine that handles all common codecs (HEVC, AV1, H.264, H.265, MPEG-TS, HLS) with hardware decoding up to 4K HDR.
Free trial works on 1 device. Lifetime license allows 3 simultaneous devices. Yearly: 2 devices.
Sign in with your Device ID in Settings → My account. Your favorites and history sync via the portal.
No, streaming needs an Internet connection. However, the playlist base is cached, so the app boots instantly.
7-day money-back guarantee after purchase, no questions asked. Email support@streamio.media with your Device ID.